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Solution 2: Make sure your credentials are correct.
You are the one who knows your password so it’s you who could double-check if the credentials you used in setting up your Gmail account on your phone are correct.
If your problem is as common as others, there could already be solutions that exist and I would surely point you to them.
Among the most common problems that plagued Samsung Galaxy Note 2 owners was the issue of not being able to send or receive email messages.
For corporate email accounts, you might need more information like port numbers for both incoming and outgoing servers.
Using the email app in your phone, you would also need to create a test message to yourself to confirm that both servers are working fine. In case none of the steps above could solve the problem, it is safe to assume that it’s the email app that has a problem.
To check if sync is turned on, follow these steps: If sync is turned on and you still don’t receive new messages, follow the next solution.
Everybody knows it is not really a major problem, in fact, no connectivity is often the cause.
But for new and non-savvy owners, it is very inconvenient.
It is better you check your settings by following these steps: Solution 3: Check if you have an active internet connection.
This is often overlooked and a lot of people often do not take into consideration that perhaps the cause of sync issues is the lack of good internet connection.If you can login successfully, create a test message and send it to your own email address to confirm if you can send and receive emails at the same time.